A plumb line is typically used in construction or surveying to determine if a structure is truly vertical. It is an easy yet necessary test to ensure the long-term stability, safety, and use of the structure. It is essential. With any given business, the term plumb line has quite a bit of relevance. A plumb…
Net Promoter Score
August 15, 2014 By
How many of you have been asked to complete a survey before? Did you actually fill it out? Were you honest with your answers? Many times companies and organizations are looking for feedback to help improve their customer service, programming, or overall customer experience. However, there is really only one question on any survey that…
Equal Opportunity
August 11, 2014 By
Upon starting any endeavor, a new school year, a new job, or a new relationship, we all begin with a perfect score, or a clean slate. In school, each student starts out on that first day with a 4.0 – straight A’s. In our new job, we have yet to make any kind of impression…
A Love-Hate Relationship With Social Media
February 13, 2014 By
With all the hype that surrounds social media, I have found that there is a relatively large segment of the business professional population that is resistant to embracing this huge trend. The age of this group tends to be over the age of 40, but I am also meeting an increasing number of younger professionals…
